Returns & Exchanges

At Slower than a slow feeder, we want you and your pet to be completely satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Prepare the Package

Securely pack the item in its original packaging, ensuring it is unused, clean, and includes all original tags and documentation.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our warehouse inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing